![]() ![]() While he was outside, the net came back up. He basically did nothing but test signals. FYI-The online light only begins to blink after a restart, and techs on phone will not "see" modem trying to connect resulting in the dispatch of a technician.Īfter the most recent visit(of four) we went offline after only two hours and the same guy was sent back out. The MAC that was shown as learned is not my router's, or any equipment I own(as far as I know, since I haven't checked Xbox or PS3). Both entries were viewed by wired connection directly to the router. Before saving the file to send from another location, I power cycled and checked all pages again for differences.Īfter the restart, the address page only showed the self MAC and the Learned MAC was gone. When my Surfboard goes offline, all lights will show normal operation(yet no net.) I copied and pasted all modem info into an text file for COX. I have been having random connection issues with my SB5101 and wonder if this MAC stuff is related. ![]()
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